Digital Systems – Greenzones bespoke portal, Customerzone, allows customers direct access to their waste data. The bespoke portal allows customers 24/7 access.

Overview

One of UK’s leading specialist retailer is the market leader for greeting cards, operating over 1,000 stores across the UK. Greenzones bespoke portal, Customerzone, allows customers direct access to their waste data. The bespoke portal allows customers 24/7 access. This CRM reporting system allows consumers 24/7 access to service schedules, support tickets, invoicing history, compliance documentation and Monthly Information reports.

The Challenge

To improve communication and streamline their waste services, the retailer wanted to manage their waste data at site level within their business, rather than through a Head Office Team. The customers goal was to manage their waste more efficiently, and improve environmental performance across the estate – allowing each outlet direct access to Customerzone enables sites to proactively make changes in response to their waste data.

The Solution…